commuity consulting

 

ASSESSMENT

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET. 

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

LIUL DALA

GLOBAL CO.

Trainings And Workshops monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

We identify technology, training, and processes to take your service team to the next level. 

SEASONED PROS

OUR SERVICES

TESTIMONIALS

EFFICIENCIES

Once we have executive buy-in, we oversee the implementation process from start to finish.

Trainings And Workshops delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

Trainings And Workshops uses surveys, interviews, and observation to conduct a comprehensive service audit.

PLANNING

IMPLEMENT

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance